NI Water confirms 7,750 properties still dry

Running water
Running water

NI Water regrets that 7750 properties still remain without a water supply and anticipates further properties may also suffer a disruption to their supply throughout the day, due to problems at Lough Bradan Water Treatment Works, resulting in continued disruption to water supplies in West Tyrone.

Areas that may again be affected include: Castlederg, Drumquin, Kesh, Killen, Lack, Dromore, Ederney, Irvinestown, Lisnarick, Clonelly, Drumskinny.

The number of properties currently off supply is approximately 7750 and NI Water has received approximately 273 no water calls since midnight.

NI Water is working to minimise disruption to customers’ supplies and where appropriate will be providing alternative supplies. The location of the alternative water supplies (water from plastic tanks) will be available via the postcode search on niwater.com or by contacting us on 08457 440088. Customers will need to bring their own containers to collect water from the tanks. Customers should boil the water before use.

NI Water fully recognises this is a frustrating experience for our customers, and can assure them we are doing everything possible to restore water supplies. NI Water would like to once again thank our customers for their continued patience whilst this problem is being resolved.

We appeal to customers to use water wisely and help conserve the remaining water supplies.

NI Water has mobilised all resources at its disposal to deal with this latest incident, however, due to the limited resources available to us, as a result of industrial action, our response has been restricted.

Unfortunately though, with 26,000kms of watermains, 15,000kms of sewers and literally thousands of pumping stations and treatment works to monitor, it was virtually inevitable there will be interruptions to services to our customers.

NI Water remains on high alert with a Major Incident regime in place and we are committed to continued engagement with Trade Unions in an effort to resolve this dispute. The company would stress once more the key demand that pension reform be delayed is not within its gift to provide. It believes dialogue rather than causing disruption represents the best way forward.

Customers can visit niwater.com for further advice and updates or call our contact centre on 08457 440088